This app was designed for my UX Certification program. I worked on this project with a team of two other people, Tracie Scott and Sook Lee. This project was aimed at solving a real-world problem that people face everyday: parking. Parking is especially complicated on University and College campuses, with their teired parking system and overcrowding, it's hard to find any parking space, let alone a parking space close to your class. We designed a mobile app called AutoValet to help solve this problem.
For our project, we took the example of parking at the University of Texas at Dallas (UTD). UTD uses a tiered parking system, with 4 levels, green, gold, orange, and purple. We were not limited by the current systems in place, or by the feasibility of implementing our designs. Our first assumption was that the university has placed sensors in each of the parking spots on campus, similar to those found in parking garages currently. These sensors allow users and admins to know when the space is occupied, allows interaction between the sesnor and a bluetooth device for check-in purposes, and has an indicator light on it, indicating whether the spot is open or reserved.
We started with our user research, conducting stakeholder interviews, Field Research, and competitor analysis
We determined who the users of app would be, and then drew out the paths they would take through the app. We took into consideration both user roles as well as admin roles, and made designed our app accordingly.
Once we optimized the flow of our app for all the various users, we went to work designing what each screen would look like.
After we finished designing our app, we conducted six rounds of usability testing with real people, using initial impression testing, scenario testing, and System Usability Scale (SUS) surveys.
Our initial Initial Impression test results ranged between 5.5 and 6.5 on a 7-point scale.
For our scenarios, for our onboarding test, we recieved an average score of 6.25 out of 7, and for our "Finding a parking space" scenario, we recieved a 5 out of 7
Our System Usability Scale (SUS) surveys yielded an average of 81 out of 100
After testing with our users, we redesigned the app, taking into account everything we learned from our testing.
In the future, we will conduct another round of usability tests, and determine whether our updates were successful in raising our scores.